A team you can rely on.

50 Jahre EFAFLEX Schnelllauftore

The EFAFLEX service philosophy.

The right partner – who stands by you throughout the planning process, finds solutions and answers to every challenge, relieves you of your workload and provides security, a partner who is at your service, 24/7: that partner is called EFAFLEX. Our service team in Germany consists exclusively of our in-house service technicians. We offer you an all-round carefree package for your doors from all manufacturers – true to the EFAFLEX philosophy: Reliable SERVICE FROM ONE SINGLE SOURCE. Thanks to our product portfolio and the extensive and continuous training of our service technicians, we are also the professionals on the market for special solutions.

The EFAFLEX service philosophy.

The right partner – who stands by you throughout the planning process, finds solutions and answers to every challenge, relieves you of your workload and provides security, a partner who is at your service, 24/7: that partner is called EFAFLEX. Our service team in Germany consists exclusively of our in-house service technicians. We offer you an all-round carefree package for your doors from all manufacturers – true to the EFAFLEX philosophy: Reliable SERVICE FROM ONE SINGLE SOURCE. Thanks to our product portfolio and the extensive and continuous training of our service technicians, we are also the professionals on the market for special solutions.

Quickly to the
right
contact person:

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-East
84079 Bruckberg

+49 8765 82-444

service.bb@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-East
84079 Bruckberg

+49 8765 82-444

service.bb@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-East
84079 Bruckberg

+49 8765 82-444

service.bb@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-East
84079 Bruckberg

+49 8765 82-444

service.bb@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-East
84079 Bruckberg

+49 8765 82-444

service.bb@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch North-East
15366 Neuenhagen b. Berlin

+49 3342 21341-0

service.be@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
40721 Hilden

+49 2103 5093-11

service.hi@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
40721 Hilden

+49 2103 5093-11

service.hi@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
40721 Hilden

+49 2103 5093-11

service.hi@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
65479 Raunheim

+49 6142 9918-18

service.rh@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
65479 Raunheim

+49 6142 9918-18

service.rh@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch West
65479 Raunheim

+49 6142 9918-18

service.rh@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-0

service.bw@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-0

service.bw@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-0

service.bw@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch North-East
04416 Markkleeberg

+49 34297 9877-0

service.le@efaflex.com

Backoffice

Your contacts for enquiries and orders for spare parts and services

Customer service branch North-East
04416 Markkleeberg

+49 34297 9877-0

service.le@efaflex.com

EFAFLEX Swiss GmbH

Mister Beat Estermann

043 322 90 20 079 363 51 93

beat.estermann@efaflex.ch

EFAFLEX Swiss GmbH

Mister Micael Sanchez

021 921 14 82 079 886 36 28

micael.sanchez@efaflex.ch

Assembly manager

Miss Mandy Geipel
28719 Bremen

+49 421 606080 21

mandy.geipel@efaflex-hildesheim.de

Assembly manager

Mister Volker Mechau
28719 Bremen

+49 421 606080 26

volker.mechau@efaflex-hildesheim.de

Assembly manager

Mister Frank Behrens
31177 Harsum

+49 5127 2148 30

frank.behrens@efaflex-hildesheim.de

Assembly manager

Miss Katrin Breitbarth
31177 Harsum

+49 5127 2148 23

katrin.breitbarth@efaflex-hildesheim.de

Assembly manager

Mister Georg Musial
49205 Hasbergen

+49 5405 80887 20

georg.musial@efaflex-hildesheim.de

Assembly manager

Mister Frank Ostermann
49205 Hasbergen

+49 5405 80887 18

frank.ostermann@efaflex-hildesheim.de

Assembly manager

Mister Frank Behrens
31177 Harsum

+49 5127 2148 30

frank.behrens@efaflex-hildesheim.de

Assembly manager

Miss Katrin Breitbarth
31177 Harsum

+49 5127 2148 23

katrin.breitbarth@efaflex-hildesheim.de

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Enrico Gleitz
Customer service branch South-East
84079 Bruckberg

+49 170 3731822

enrico.gleitz@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Mario Jung
Customer service branch West
65479 Raunheim

+49 170 7985 793

mario.jung@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Rene Stöbe
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 175 725 68 16

rene.stoebe@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Daniel Reinboth
Customer service branch North-East
04416 Markkleeberg

+49 170 3756 850

daniel.reinboth@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Sebastian Ritrich
Customer service branch North-East
15366 Neuenhagen b. Berlin

+49 170 3756 849

sebastian.ritrich@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Sebastian Gilles
Customer service branch West
40721 Hilden

+49 170 375 68 89

sebastian.gilles@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Martin Greinke
Customer service branch West
40721 Hilden

+49 1511 6226363

martin.greinke@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Joachim Stellmacher
Customer service branch South-East
84079 Bruckberg

+49 170 370 24 66

joachim.stellmacher@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Roman Mannheims
Customer service branch West
40721 Hilden

+49 170 3702437

roman.mannheims@efaflex.com

Service consultant

Your contact for personalised on-site advice on all service issues

Mister Sebastian Gilles
Customer service branch West
40721 Hilden

+49 170 375 6889

sebastian.gilles@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Michael Huff
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-21

michael.huff@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Béla Schreiter
Customer service branch South-East
84079 Bruckberg

+49 8765 82-479

bela.schreiter@efaflex.com

Service manager

Your contact for scheduling and material planning

Miss Andrea Rieger
Customer service branch South-East
84079 Bruckberg

+49 8765 82-296

andrea.rieger@efaflex.com

Service manager

Your contact for scheduling and material planning

Miss Ilka Zanettel
Customer service branch North-East
15366 Neuenhagen b. Berlin

+49 3342 21341-10

ilka.zanettel@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Markus Klespe
Customer service branch West
40721 Hilden

+49 2103 5093-14

markus.klespe@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Nikolas Koban
Customer service branch West
65479 Raunheim

+49 6142 9918-27

nikolas.koban@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Holger Bartmuß
Customer service branch West
40721 Hilden

+49 2103 5093-0

holger.bartmuss@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Thorsten Nelleßen
Customer service branch West
40721 Hilden

+49 2103 5093-18

torsten.nellessen@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Alexander Huber
Customer service branch West
65479 Raunheim

+49 6142 9918-24

alexander.huber@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Luigi Iannelli
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-16

luigi.iannelli@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Daniel Zieger
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-12

daniel.zieger@efaflex.com

Service manager

Your contact for scheduling and material planning

Miss Sophie Hasse
Customer service branch North-East
04416 Markkleeberg

+49 34297 9877-17

sophie.hasse@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Mirko Hütter
Customer service branch North-East
04416 Markkleeberg

+49 34297 9877-15

mirko.huetter@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Kai Ruthard
Customer service branch West
65479 Raunheim

+49 6142 9918-15

kai.ruthard@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Tobias Obermaier
Customer service branch South-East
84079 Bruckberg

+49 8765 82-368

tobias.obermaier@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Benjamin Franz
Customer service branch West
40721 Hilden

+49 2103 5093-18

benjamin.franz@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Marius Renner
Customer service branch West
65479 Raunheim

+49 6142 9918-28

marius.renner@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Luigi Ianelli
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-16

luigi.iannelli@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Marcel Hölldampf
Customer service branch South-West
73529 Schwäbisch Gmünd

+49 7171 87410-12

marcel.hoelldampf@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Dennis Eichholz
Customer service branch North-East
04416 Markkleeberg

+49 34297 9877-16

dennis.eichholz@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Maximilian Stankozi
Customer service branch West
40721 Hilden

+49 2103 5093-27

maximilian.stankozi@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Daniel Ochudlo
Customer service branch West
40721 Hilden

+49 2103 5093-13

daniel.ochudlo@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Moritz Biester
Customer service branch South-East
84079 Bruckberg

+49 8765 82-542

moritz.biester@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Tobias Obermaier
Customer service branch South-East
84079 Bruckberg

+49 8765 82-368

tobias.obermaier@efaflex.com

Service manager

Your contact for scheduling and material planning

Mister Florian Götzberger
Customer service branch South-East
84079 Bruckberg

+49 8765 82-532

florian.goetzberger@efaflex.com

Sales force

Mister Dipl. Ing. Rüdiger Gehrke
21357 Bardowick

+49 171 6952391

ruediger.gehrke@efaflex.com

Sales force

Mister Marcel Hehl
56410 Montabaur

+49 151 19546337

marcel.hehl@efaflex.com

Sales force

Mister Igor Polovic
94469 Deggendorf

+49 170 3756880

igor.polovic@efaflex.com

Sales force

Mister Oliver Chadt
85435 Erding

+49 170 7811175

oliver.chadt@efaflex.com

Sales force

Mister Dipl. Wirt. Ing. Christoph Jaspers
76534 Baden – Baden

+49 171 4757069

christoph.jaspers@efaflex.com

Sales force

Mister Christoph Maul
90607 Rückersdorf

+49 160 7038312

christoph.maul@efaflex.com

Sales force

Mister Reinhold Eckert
86574 Alsmoos

+49 170 2223519

reinhold.eckert@efaflex.com

Sales force

Mister Dietmar Schurr
73312 Geislingen / Steige

+49 160 7038314

dietmar.schurr@efaflex.com

Sales force

Mister Thomas Weile
01257 Dresden

+49 171 8620569

thomas.weile@efaflex.com

Sales force

Mister Falk Posse
99094 Erfurt

+49 171 8620570

falk.posse@efaflex.com

Sales force

Mister Torsten Emde
42549 Velbert

+49 175 7227924

torsten.emde@efaflex.com

Sales force

Mister Henning Krause
44791 Bochum

+49 170 2234468

henning.krause@efaflex.com

Sales force

Mister Serdal Koccu
76726 Germersheim

+49 170 3731801

serdal.koccu@efaflex.com

Sales force

Mister Dipl. Ing. Wolfgang Rauch
65474 Bischofsheim

+49 171 6857715

wolfgang.rauch@efaflex.com

Sales force

Mister Thomas Bayer
88471 Laupheim

+49 170 3709653

thomas.bayer@efaflex.com

Sales force

Mister Lars Barthel
39279 Leitzkau

+49 175 2093170

lars.barthel@efaflex-hildesheim.de

Sales force

Mister Martin Beinlich
49124 Georgsmarienhütte

+49 170 3757541

martin.beinlich@efaflex.com

Sales force

Mister Marcel Martin
97631 Bad Königshofen

+49 160 94475829

marcel.martin@efaflex.com

Sales force

Mister Dominik Rompf
84435 Lengdorf

+49 170 3702471

dominik.rompf@efaflex.com

Sales force

Mister Torsten Anders
15834 Rangsdorf

+49 160 7038305

torsten.anders@efaflex.com

Sales force

Mister Beat Estermann

043 322 90 20 079 363 51 93

beat.estermann@efaflex.ch

Sales force

Mister Micael Sanchez

021 921 14 82 079 886 36 28

micael.sanchez@efaflex.ch

EFAFLEX distributor

Mister Dipl.-Wirt. Ing. (FH) Stefan König
Otto König GmbH
48431 Rheine

+49 171 5342645

info@ottokoenig.de

Your added value thanks to EFAFLEX services.

Service from one single source.

We identify with our products and are dedicated to the idea of service. That is why we rely exclusively on the use of our own personnel for assembly, repair and service work.

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We identify with our products and are dedicated to the idea of service. That is why we rely exclusively on the use of our own personnel for assembly, repair and service work.

Service for all manufacturers.

We look after all doors of our customers, including those from other manufacturers. With this all-round service, we support our customers and save them a lot of time, as a single source service provider.

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We look after all doors of our customers, including those from other manufacturers. With this all-round service, we support our customers and save them a lot of time, as a single source service provider.

Technical expertise.

After successfully completing a 3-month certified initial training in the EFAFLEX training centre, all EFAFLEX service technicians continue to undergo a variety of internal and external training measures on EFAFLEX and third-party products.

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After successfully completing a 3-month certified initial training in the EFAFLEX training centre, all EFAFLEX service technicians continue to undergo a variety of internal and external training measures on EFAFLEX and third-party products.

Manpower.

We have more than 300 EFAFLEX service technicians in Germany. We are continuously expanding this number to ensure we are even closer to our customers in the future.

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We have more than 300 EFAFLEX service technicians in Germany. We are continuously expanding this number to ensure we are even closer to our customers in the future.

Competent advice, on site.

Our expert service advisors always have the necessary time to discuss all technical details with our customers directly at the installation site. All customer visits are generally free of charge and without obligation.

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Our expert service advisors always have the necessary time to discuss all technical details with our customers directly at the installation site. All customer visits are generally free of charge and without obligation.

Scheduled service.

Through our automated schedule coordination, we guarantee compliance with the inspection and maintenance intervals. This ensures that all legal deadlines are met.

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Through our automated schedule coordination, we guarantee compliance with the inspection and maintenance intervals. This ensures that all legal deadlines are met.

Original spare parts.

Our high-quality original spare parts, specially designed for our high-speed doors, ensure the longevity and operational readiness of your door, and guarantee lasting high quality, even after several years.

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Our high-quality original spare parts, specially designed for our high-speed doors, ensure the longevity and operational readiness of your door, and guarantee lasting high quality, even after several years.

Fastest delivery times for spare parts.

The spare parts assembly is located in our company headquarters, and through our cooperation with renowned transport service providers, ensures the rapid and reliable delivery of your required parts.

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The spare parts assembly is located in our company headquarters, and through our cooperation with renowned transport service providers, ensures the rapid and reliable delivery of your required parts.

Supporting your obligations as an operator.

With your individual EFAFLEX maintenance package, you fulfil your legal obligation for the annual expert inspection.

Our service advisors will also be happy to support you with a free safety check during the preparation of risk assessments.

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With your individual EFAFLEX maintenance package, you fulfil your legal obligation for the annual expert inspection.

Our service advisors will also be happy to support you with a free safety check during the preparation of risk assessments.

Fulfilment of all norms.

Our service technicians always carry out all maintenance, inspection and repair work according to the manufacturers’ specifications and the applicable standards.

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Our service technicians always carry out all maintenance, inspection and repair work according to the manufacturers’ specifications and the applicable standards.

Sustainability.

The combination of excellent service in the form of an EFAFLEX maintenance contract and high-quality components mean that your EFAFLEX door system has a leading service life (market comparison). In this way, we jointly conserve valuable resources and demonstrate responsibility.

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The combination of excellent service in the form of an EFAFLEX maintenance contract and high-quality components mean that your EFAFLEX door system has a leading service life (market comparison). In this way, we jointly conserve valuable resources and demonstrate responsibility.

Digital processing.

To guarantee you the optimum order processing, our service technicians are equipped with state-of-the-art mobile terminals and the EFAFLEX Service Operating System, which enables all relevant service reports to be sent in real time.

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To guarantee you the optimum order processing, our service technicians are equipped with state-of-the-art mobile terminals and the EFAFLEX Service Operating System, which enables all relevant service reports to be sent in real time.

Products

Our premium doors are fast and efficient, safe and reliable. Thanks to our own research & development, we are able to find –and build – the right, perfect solution for every customer requirement.

Learn more

Solutions

We don’t make standard products, but develop individual, perfectly fitting solutions for every challenge – for all industries and areas of use, and for our customers worldwide.

Learn more