Forming the backbone: That’s why EFAFLEX has been investing in Consulting Expertise for 50 Years
You never stop learning. This applies even to an experienced company like EFAFLEX that has been a leader for many years. Because willingness to learn and curiosity are prerequisites for ever new peak performance. The company therefore invests in its sales department, especially in terms of knowledge transfer, specialist expertise and further training – because this has formed the backbone and basis for EFAFLEX’s business success for 50 years.
If a company only has a handful of products and perhaps only serves a very specific industry, the advice will be fairly straight forward and uniform. Things look a little different at EFAFLEX: Here, a portfolio with an enormous range meets an extremely diverse customer base. Not only is every application scenario unique, but every door can also be adapted precisely to the needs of operators and users through accessories, peripherals, and individualization measures. In the case of EFAFLEX, sales success is therefore equated with consulting skills and detailed specialist knowledge.
Build and expand specialist knowledge
Of course, the field staff at EFAFLEX are not service technicians or engineers (at least usually). But in order to find the best possible solution for customers given the complex overall situation, reliable expertise is essential. That’s why EFAFLEX set up its own training program a few years ago: the EFAFLEX Sales Academy.
Both EFAFLEX employees and external sales partners are equipped with absolute top know-how and are kept up to date with the latest technology through regular training. The result is a quality of advice that, not without reason, has given EFAFLEX a reputation as an unimpeachable door specialist.
International Sales Success
And the title of world market leader: 50 years after the company was founded, EFAFLEX can proudly claim to be number one on the market for industrial doors. The field service and the sales network, which now extends across five continents, also made a decisive contribution to this. Thanks to the reliable knowledge base, the sales team is able to find the optimal combination of product, service, and accessories for each customer. Constant availability in the form of personal contacts as well as respect and transparency round off EFAFLEX’s outstanding sales work – and are the basis for another 50 years of global business success.
